Here's How It Works
The company for which you drive only provides limited insurance coverage during the time your ride-hailing app is on, but have not yet accepted a fare (Period 1). Once you accept a fare or are transporting a fare, you will have coverage under the commercial insurance policy for the company for which you drive.
It is very important to understand, however, that your personal auto insurance policy only provides coverage when your ride-hailing app is off. This means that when your app is on and you're looking for a fare, you probably aren't fully covered.

So at this point, you have to ask yourself... do I feel lucky?
Your answer should be no, because what if you get into an accident in Period 1? Who will pay to repair the damage to other vehicles and drivers, and who will pay to fix your car? It definitely won't be your insurance company, and it probably won't be the ride-hailing company's insurance company. It may be you.
Mercury to the rescue!
Our ride-hailing coverage2 will fill the gaps and provide you with high quality insurance that will provide you excess coverage in Period 1 when the TNC coverage isn't in effect. If you get into an accident and you're liable, we'll pay to fix the damage to the other vehicle(s), we'll pay for any resulting injuries, and we'll pay to have your vehicle fixed at one of our amazing repair facilities.3
Frequently Asked Questions
1Actual cost may vary, depending upon coverage selected and other underwriting factors. Purchase of a Mercury auto policy at an additional cost is required.
2Coverages may vary and are not available in all states.
3Subject to policy limits and eligibility requirements. Mercury coverage is secondary to Ride-Hailing company coverage.