Frequently asked questions

Answers to commonly asked recruiting questions.

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What types of positions does Mercury offer?

We have career opportunities in different areas of our business. These typically include roles in Claims, Billing, Call Center, Finance, Underwriting, IT, Product and Legal, among others. View our current openings.

What’s the best way to apply for a position at Mercury?

Search and apply for a position on our careers page, which is our preferred method.  Please select the “Apply Now” link to submit your application.

Can I apply for more than one job?

Yes, we encourage you to explore different career opportunities that fit your qualifications and interests.

Does Mercury provide accommodations for applicants who need assistance applying for a position?

Mercury is committed to working with and providing reasonable accommodations for qualified individuals with disabilities who need assistance with the employment application process. For assistance, you may contact us by sending an e-mail to or by calling us at (714) 255-5285.  Please include your name, contact information, and a description of your requested accommodation.

Will Mercury contact me when my application has been received?

Once your application has been submitted, you will receive a confirmation e-mail so you will know your application has reached us.  We will reach out to you if we need additional information.

I have submitted my application. Is there someone I can contact to follow up?

Our Talent Acquisition team regularly reviews all applications for open positions.  All applicants will receive a response from Mercury when a decision has been made regarding your application.  We appreciate your patience during our review process.

I applied for a job. Will my application automatically be matched to other job postings?

It is best that you apply separately for any job that is consistent with your qualifications and interests.

How can I prepare for my interview?

There are many ways to prepare for your interview.  You can help us get to know you by explaining how your prior experience and successes have prepared you for the role you are pursuing at Mercury.  Review the job description and research our products, services, the team, and our company.  Be prepared to share a few examples demonstrating your strengths and be ready to ask any questions you have about the opportunity.  You can visit our website to learn more about the company, our team members, and topics related to finding a job at Mercury.

What should I bring to my in-person interview?

We recommend that you bring a few copies of your resume, along with any other information that shows your qualifications for the job, any questions you have about the role, and a healthy dose of curiosity.

If I have interviewed with Mercury in the past, do I have to go through the interview process again?

To ensure consistency in our process, applicants generally interview for each new position for which they apply.

Does Mercury conduct background checks/substance abuse screenings?

Mercury performs both background checks (including credit checks for select positions) and drug screenings on all new hires as a condition of their offer of employment. 

Once hired, will I have opportunities for training and development?

Yes.  We offer both formal and informal learning opportunities to promote the development of our team members.

Are there promotional opportunities within the company once I am hired?

Mercury values our team members and provides opportunities for internal growth when appropriate.  

What benefits does Mercury offer?

Mercury’s benefits package delivers a combination of competitive pay and health and welfare benefits that vary by position.  Please click here for a full list of benefits.  

Is Mercury an equal opportunity employer?

We are proud to be an equal opportunity employer – and celebrate our team members’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.  We care about diversity in our workforce and believe that diversity and inclusion are integral to the company’s success.

Employment with Mercury is not for any specified term and is at-will, meaning that the employment relationship may be terminated with or without cause and with or without notice at any time by either you or Mercury.