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Questions to Ask When Renting an Apartment

By the Mercury Team

If you’re apartment hunting, preparation is key to ensuring that you choose the right residence for you. So, what questions do you need to ask your potential landlord or property manager? Consider bringing up the following topics, ranging from general queries to specifics about pet policies:

General Questions About the Property

Getting to know the details about the property helps to ensure a smooth, hassle-free living experience. Here are some general questions to ask before signing a lease:

How much is the monthly rent? When is the due date?

Before committing to a lease, find out the monthly rent, due date, specifics on late fees, and the preferred method of payment. Knowing these details will help give you an idea of the apartment’s affordability, allowing you to plan your budget effectively.

What’s the length of the lease? What are the renewal options?

Understanding the lease’s duration is equally important. Is it a six-month lease, a year, or longer? Is there a month-to-month option? Also, ask about the renewal process. Is there an automatic renewal, or will you need to renegotiate terms at the end of the lease period? Knowing the terms will help you plan for the future and decide if the property aligns with your ideal living situation.

What is the amount and terms of the security deposit?

Security deposits are standard in rental agreements, but the amount and terms can vary. Inquire about the specific amount required for the security deposit and the conditions under which it may be partially or fully refunded. Asking these questions can help you anticipate any deductions at the end of your lease.

Are there additional fees?

Beyond the security deposit, there may be additional fees, including pet deposits, parking fees, and other amenities. Ask about possible extra charges so you won’t be surprised when you get your first monthly statement.

What’s the process for reporting and addressing maintenance issues?

When renting an apartment, maintenance issues will inevitably come up. Ask about the process for reporting these problems. Is there an online system, or do you need to call a specific number? Also, inquire about response times and how urgent issues are prioritized.

What are the landlord’s responsibilities for repairs?

It’s also important to clarify the landlord’s responsibilities regarding repairs. Are they responsible for all repairs, or are there certain things you’ll need to handle yourself? Knowing this information upfront can save you a lot of stress and potential disputes down the line.

Apartment Amenities and Features

The apartment’s amenities and features can help shape your daily living, so ask some of these questions to get an idea about what it has to offer:

Which utilities are included in the rent?

Ask which utilities are included in the rent. This could range from water, gas, and electricity to trash removal services. Knowing this upfront will help you budget effectively and avoid unexpected costs. Additionally, inquire about any extra services the apartment might offer, such as internet or cable. Some apartments include these in the rent, while others require an additional fee.

What appliances are included in the apartment?

Many apartments come equipped with refrigerators, stoves, and dishwashers, while others may only offer washer and dryer connections and no machines. Ask about appliance availability, as well as their age and condition. Older appliances might be less energy-efficient, which could lead to higher utility bills. They also may be more prone to performance issues, causing inconvenience and the need for potential repairs.

Is the apartment furnished? Is there storage space available?

Ask about what’s included and if there’s available storage space. Some apartments come fully or partially furnished, which could save you money if you’re just starting out. However, if you have your own furniture, you’ll need to know if there’s enough storage space for your items.

What’s the parking situation?

Parking can be a significant factor, particularly if you own a vehicle. Ask about the parking options available, whether there are designated parking spots, and if there are associated costs. If you own an electric vehicle (EV), ask if there are on-site charging stations or garages with electrical outlets.

Is there public transportation nearby?

Even if you have a car, having access to public transportation could be a convenient option for commuting to work or exploring the city. Ask if bus stops, subway stations, or bike lanes are nearby.

Community and Neighborhood

Your apartment’s surrounding community and neighborhood can significantly affect your overall living experience. Here are some questions you should ask:

How safe is the apartment complex and the neighborhood around it?

Safety should always be a top priority, so start by asking about the safety measures in place within the building or complex. This could include security cameras, controlled access, or on-site security personnel.

Additionally, inquire about the neighborhood's safety. Have there been any recent incidents of crime or other safety concerns? You can also research online or talk to residents to better understand the area’s reputation.

What services and amenities are nearby?

Convenience is key when it comes to daily necessities, so inquire about nearby grocery stores, pharmacies, and healthcare facilities. Knowing the availability of these essential services will impact your day-to-day life and help you plan your routines.

Also, ask about neighborhood recreational areas, parks, or fitness centers. These amenities can provide opportunities for relaxation, exercise, and socializing, enhancing your overall living experience.

How noisy is the complex and neighborhood?

Noise levels can affect your daily comfort, focus, and peace of mind. Ask about typical noise levels and potential noise sources, such as busy roads, bars, or construction sites. Additionally, inquire about quiet hours in the complex so you know when you and your neighbors should be considerate of noise levels.

What’s the demographic of the apartment community?

Understanding who lives in the building or neighborhood can give you a sense of the community’s atmosphere. For instance, a building with many young families might be quieter than one with a lot of college students.

Lease Agreement and Policies

The lease agreement is a legally binding document that outlines the terms and conditions of your tenancy, so it’s crucial to understand the terms before signing.

What happens if I need to break my lease?

Whether it’s for personal reasons or an out-of-state job relocation, there are situations where you may need to move out before your lease ends. Make sure you understand the consequences and associated costs of breaking the lease. This could include forfeiting your security deposit, paying rent until a new tenant is found, or other penalties. Knowing this information upfront can help you avoid unexpected costs and legal issues.

What are your policies for adding or removing roommates, as well as subletting?

Ask about the process for adding or removing roommates from the lease, which could involve background checks, additional fees, or changes to the rent amount. Additionally, inquire about the policies on subletting. Some landlords allow it, while others strictly prohibit it. If subletting is permitted, there may be specific procedures to follow or restrictions to be aware of.

What’s the process for renewing my lease?

If you like your apartment, you’ll want to know how to renew your lease. Ask your landlord about the timeline for renewal, the required paperwork, and the process for communicating your intention to renew. Lease renewals often come with rent increases, so ask about the landlord’s policy on rent adjustments and whether there’s a standard percentage increase or if it's based on market conditions.

Emergency Procedures and Contact Information

When renting an apartment, you need to be prepared for any emergencies that may arise. Here are essential questions to ask concerning emergency procedures and contact information:

Who do I contact if there’s an emergency maintenance issue?

It’s important to know who to contact regarding issues with necessities such as plumbing and heat. Ask if you can access a 24-hour hotline, email address, or specific person’s contact information.

Whether it’s a burst pipe, an electrical issue, or another urgent matter, knowing how to report it efficiently ensures a prompt response. Ask about the preferred method of communication and any specific information to include when reporting emergencies.

Is there an evacuation plan in case of an emergency?

Ask your potential landlord to explain the procedure, which could involve exiting through specific doors, using fire escapes, or gathering at a designated location. Also, inquire about the locations of fire exits, fire extinguishers, and other safety equipment. Knowing where these resources are can be crucial in times of emergency.

Additional Questions for Landlords and Property Managers

When you’re approaching the final stages of securing your rental property, there may be additional questions you want to ask.

What are the requirements for the application process?

Before diving into the application process, ask about the documents you’ll need to provide, such as proof of income, credit report, and renters insurance. Understanding what is expected from you in the application phase will help streamline the process and avoid delays.

What’s the timeline for approving my application?

Knowing when to expect a response can help you plan your move and reduce stress. Ask if there’'s a specific date for completion and what the next steps are if your application is approved.

What are the policies and restrictions for owning a pet?

If you have a pet or are considering getting one, ask about pet-friendly policies and associated fees, such as a pet deposit, monthly pet rent, or non-refundable pet fees. Ensure you're clear on the costs involved so you can budget accordingly.

Additionally, ask about any restrictions on the types or sizes of pets. Some properties may only allow certain breeds of dogs or have a weight limit for pets. Others may not allow pets at all. Knowing this upfront is important to avoid surprises down the road.


Asking these questions before signing a lease can help budget your expenses and set expectations for your potential living situation. It’s also important to note that many landlords and property managers require renters insurance. If you need a policy, consider Mercury Insurance. Contact a local agent today to learn about the benefits of renters insurance and how you can get quality coverage at an affordable rate.

Contact us today for a fast, free quote!

Mercury Team

The Mercury Marketing Team is made up of professionals in the fields of Content Creation, Public Relations and Social Media. The team works together to deliver professionally written and researched content to provide information for consumers.

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