Mercury Insurance Customer Reviews & Ratings

What our Customers are Saying

Since 1962, millions of customers have trusted Mercury Insurance to provide them with affordable and quality coverage for their home and auto needs. But don’t take our word for it. Read about the experiences our customers have had with Mercury’s home and auto insurance, claims, customer service, and more. Then, contact us today for a fast, free quote!

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Mercury Home Insurance Reviews

Our homeowners insurance makes it easy and affordable to protect your property, family, and yourself from the unexpected. Here are some of the coverage options available when you choose Mercury for your home:

  • Dwelling Protection — Covers damage to your home due to a covered loss such as fire, lightning, and smoke.
  • Personal Property — Offers coverage for household items due to a covered loss.
  • Extended Replacement Cost — If your home gets damaged due to a covered loss, this covers rebuild and replacement costs up to 150% of the dwelling’s policy limits.
  • Additional Living Expenses — If your home becomes uninhabitable due to a covered loss, you may receive additional living expenses such as hotel stays and meals.
  • Personal Liability Protection — Protects you financially if you’re held liable for bodily injury or property damage caused to others.
  • Guest Medical Protection — Covers medical expenses for your guests who accidentally get injured on your property.
  • Identity Theft Protection — Covers expenses related to criminal identity theft.

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Mercury Auto Insurance Reviews

Mercury is dedicated to providing best-in-class auto insurance at an affordable price. Check out some of the coverage options you may need to protect yourself on the road.

  • Liability Protection — If you’re found at fault for an accident, this coverage can help pay the other driver’s injuries and vehicle damage.
  • Comprehensive Coverage — This provides coverage if your vehicle gets damaged due to something other than a collision — e.g., a falling object.
  • Uninsured/Underinsured — Helps pay for bodily injury caused by an uninsured or underinsured driver.
  • Collision Protection — Helps cover repair costs for your damaged vehicle after a collision.
  • Ride-Hailing Coverage — Fills liability gaps and provides extra protection for rideshare drivers when TNC coverage isn’t active.
  • Medical Coverage — Helps pay medical bills after a covered accident, no matter who’s at fault.

Is Mercury Insurance Any Good?

Mercury is regularly recognized as one of the best insurance companies in the industry, both by customers and some of the most trusted names in home & auto insurance and customer satisfaction — they all agree that Mercury is one of the most reputable insurance companies available. Some of the awards we’ve received include:

  • USA Today — 2026 Top Customer Service Provider in Financial Services
  • Insure.com — 2026 Best Auto Insurance Companies/Regional Carriers
  • Forbes — 2026 America’s Best Midsize Employers
  • 2025 Greatest Workplaces for Parents & Families
  • Insure.com — 2024 Best Car Insurance Companies
  • Forbes — 2023 World’s Best Insurance Companies
  • Forbes — 2022 Best Insurance Companies
  • Forbes — 2020 Best Employers for Women
  • Forbes — 2017-2024 America’s Best Mid-Size Employers
  • Forbes — Seven-time recipient of America’s Most Trustworthy Financial Companies
  • J.D. Power U.S. 2021 Insurance Digital Experience Study — #1 in Customer Satisfaction: Digital Insurance Shopping Experience
  • Insure.com — 2017-2021 Top Insurance Companies in the U.S.

Mercury Insurance is recognized by its customers and industry as being one of the best insurance companies in the country. If you want affordable coverage without compromising quality, look no further than Mercury Insurance. Contact us today for a fast, free quote!