The Product team manages the ongoing development and direction of our products, working closely with stakeholders across the Company to build solutions to fit the needs of our customers. Team members in Product come from a variety of backgrounds, generally with skills in actuarial science, data science, statistical analysis, and/or business management.
Conducts research and data analysis to support product design and process efficiency.
Develops rates and estimates that meet Company’s profit and growth objectives.
Conducts cross-functional analysis of company processes to provide insight and solution for operational efficiency and business decisions.
Leads a team of analysts to provide analytical support in different business areas and aid in critical decision-making.
Provides support to policy holders in inbound call center.
Accurately reconciles month end data and responds to commission related inquiries.
Investigates, evaluates, negotiates and settle vehicle mechanical repair claims under various coverage forms.
Reviews, processes, and make recommendations on MP coverage for business applications.
Audits claim authorizations on behalf of management to review effectiveness.
Oversees daily operations of department and resolves escalated customer concerns.
Researches and analyzes performance of products.
Stimulates product volume growth and profitability results by assisting with forecasting, tracking and analysis.
Analyzes and prepares forecasts of product premium growth within assigned region.
Oversees a major line of business and creates strategies to increase profitability.
We offer a variety of benefits to help our Team Members reach their health, retirement and professional goals!