Careers in Product Management
Our Product Management team moves quickly to adapt to the changing needs of our customers. The team works collectively to find smart solutions.
We adapt to fit customer needs.
The Product team manages the ongoing development and direction of our products, working closely with stakeholders across the Company to build solutions to fit the needs of our customers. Team members in Product come from a variety of backgrounds, generally with skills in actuarial science, data science, statistical analysis, and/or business management.
Our Actuarial team analyzes the company’s financial risk utilizing statistics and numerical data.
Conducts research and data analysis to support product design and process efficiency.
Develops rates and estimates that meet Company’s profit and growth objectives.
Manager, Data Analytics
Conducts cross-functional analysis of company processes to provide insight and solution for operational efficiency and business decisions.
Director, Analytics (Product, R&D)
Leads a team of analysts to provide analytical support in different business areas and aid in critical decision-making.
Our Mechanical Protection (MP) team provides service to customers in need of auto repairs covered by their extended warranty.
Customer Support Representative
Provides support to policy holders in inbound call center.
Accurately reconciles month end data and responds to commission related inquiries.
Investigates, evaluates, negotiates and settle vehicle mechanical repair claims under various coverage forms.
Reviews, processes, and make recommendations on MP coverage for business applications.
Audits claim authorizations on behalf of management to review effectiveness.
Oversees daily operations of department and resolves escalated customer concerns.
Our Product team develops new products and modifies or adapts existing products and services to fit customer needs.
Researches and analyzes performance of products.
Assistant Product Manager
Stimulates product volume growth and profitability results by assisting with forecasting, tracking and analysis.
State Product Manager
Analyzes and prepares forecasts of product premium growth within assigned region.
Director, Product Management
Oversees a major line of business and creates strategies to increase profitability.
We offer a variety of benefits to help our Team Members reach their health, retirement and professional goals!
Health and Financial
- Medical, Dental, Life & Vision Insurance
- Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Retirement Savings Plan with Company Match
- Bonus program
- Flexible work-life balance
- Vacation & sick days
- 8 Paid holidays & 1 floating holiday
- Bereavement Days
- Military Leave
- Family Medical Leave
Team Member Perks
- Employee discount on Auto Insurance
- Professional development
- Education assistance
- Casual attire for in-office positions
- Business attire dress code for customer facing positions
- Social events & selfie opportunities