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Our program was built to meet the needs of auto loan providers such as credit unions and their members. We have competitive and comprehensive Mechanical Protection plans, and our level of service is unmatched.
We understand that great service is more than just paying claims. That is why we use a continual survey process to ensure we’re providing your customers a greater than expected experience at every touchpoint.
Choose a company you can trust. Choose Mercury as your Mechanical Protection provider.
In addition to offering fast and easy quoting for your sellers, our guided sales aids have everything your sellers need at their fingertips. The sales materials list all benefits, covered components, cost of pricey repairs, breakdown risks, key considerations and more. Mercury also offers instructor led training and convenient eLearning to help your institution move the needle!
Easy to understand products
- We eliminate surcharges for special electronics, modified vehicles, commercial use and consequential loss
- All coverage terms are add-on mileage keeping your customers vehicle on the road longer
- 4 Deductible options ($0, $100, $250, $500) —flexible for all budgets
- Total Loss Refund — refunds the agreement purchase price in the event of a total loss.
- Key fob replacement — up to $400 per year
- Auto Deductible Reimbursement — in case of a physical damage claim
In house support with tenured experience
- We utilize two call centers, eliminating service outages
- Extended claims handling hours, including Saturdays
- Bi-lingual claims and admin team
- Adjusters are ASE certified automobile technicians
*Certain coverage restrictions may apply
I
choose Mercury because they are fast and fair during the claims process.