What is Mercury’s water leak detection program?
Why should homeowners participate in Mercury’s water leak detection program?
Where is Mercury’s water leak detection services available?
How does a Mercury policyholder participate in it?
What if I’m not currently a Mercury homeowners policyholder, but I want to participate in the program?
Why should I go with the offer from Mercury Insurance vs. purchasing the device on the meetflo.com or flumewater.com websites, Amazon, or other retailers?
What is the pricing of the Flo by Moen Smart Water Shutoff device for Mercury customers?
Is there a monthly fee for using either of the devices?
Will the Flo by Moen Smart Water Shutoff device turn off my water for a small drip?
Can my premium increase by participating in this program?
Is participation in Mercury water leak detection mandatory to renew my existing policy or to become a policyholder?
How can I get more information about Mercury’s water leak detection services?
When will I receive my discount?
Does participating in Mercury’s water leak detection guarantee me a discount?
How do I see my discount?
What happens to my discount if I change my mind and no longer wish to participate in the Mercury water leak detection program?
Does Mercury’s water leak detection program qualify me for a water district rebate?
How do I check for a water district rebate for Flo or Flume?
What is Flo by Moen Smart Water Shutoff?
What is required for installation of Flo?
How does a customer set up their Flo by Moen Smart Water Shutoff?
How does a Mercury policyholder pair their Flo Smart Water Shutoff to their app?
What does the device detect?
How does Flo by Moen detect leaks?
What is a health test for the device?
How can you turn the water on or off from the app?
How can you turn the water off/ on manually?
Where is Flo installed?
How do I install Flo by Moen Smart Water Shutoff?
Can Flo be installed outdoors?
Can Flo be installed on Galvanized Plumbing systems?
Can Flo be installed on a Well Water System?
Does Flo require Wi-Fi?
How do I know what size I need?
How does Flume work?
What do I need for Flume to work at my home?
Can I install it myself?
My water meter is pretty far from my house, will Flume work?
How long will my batteries last?
Can Flume detect low flow water leaks?
How accurate is Flume?
Does it work with a well?
My water meter is in a pit that frequently fills up with water. Will Flume work in it?
Does Mercury Insurance share my water usage information with outside entities?
What data is collected and where is it stored?
How do I contact Flo by Moen for technical support?
How do I contact Flume Support for help?
Who can I contact for help with my homeowners policy?